How We Do

At Bodyshop Consulting, we like to think our consulting is different than the rest. We are focussed on helping businesses deliver sustainable step by step improvements in their performance and profitability

Use Bodyshop Consulting to Establish "Your Business Rolling Plan" we work with you on a monthly basis keep your business on track to your Goal

If you are an Independant Bodyshop it would be like being part of a Group and having the Regional Manager visit once a month to go over business.

We visit once per month to review achievable targets, anaylise collective performance across your business, analyse profitibilty and renew future goals. We set the targets together and we plan together the goals of the business.

To achieve this we:

Look at the business
Find the root problems, install the solutions, prevent the problems Returning
Involve the team to Remove the problems to go Forward
Make people aware of, and understand their responsibilities to the Profitability of the business
Improve the communication of the team
Train and Coach people

We look at productivity of:

The Front End
The Shop Floor Departments
The Parts Department

The Estimating Department
The Managing of the business
The whole site in which the business sits

In doing this we minimise the waste of:

Materials
Time
Money

To deliver this we optimise the use of systems and procedures turning:

Data into information
Information into action

Action into progress
Deliver Customer expectations

Can we improve your business? Contact us for an informal chat with no obligation.

What We Do

Business Healthcheck

Complete analysis of the business with detailed plan of correction and who should deliver it.
Customised analysis of selected modules with detailed plan of correction and who should deliver it

Estimating Analysis

What's missing
How to improve
The Estimator
- Quality or quantity
- Salesman or journeyman

Labour utilisation - profitability being missed

Communication solutions

Inside the Bodyshop
Outside the bodyshop

Lean Process Development and the 5 'S' programme

Strive to Improve Your Business Using
Lean Processes & Procedures
- "The Toyota Way" - Toyota's Production System (TPS) 14 Management Principles
- "The Goal" - Eli Goldratt's The Theory Of Constraints (TOC) 5 Steps to continous improvement

Mystery shop including

Estimate visit and handling inc. analysis of estimate
Customer handling
Telephone calls and review

Health & safety review

Are you doing all that you should be?
Are the employees doing all that they should be?

BSI 10125 implementing and achieving the BSI Kitemark

Customer survey with facts from the customer experience

Employee survey

What do your staff they think? Often excluded but often most informed

Employee skills and needs analysis

Do you know if staff are as good as they can be
Do employees want to progress and add value to the business
- In house specialists

Workshop utilisation

Invoicing Analysis

Correct Labour rates
Missing items
- Chargeable
  - Sub-Con charges

Correct invoice package - delays to payment

Labour rates incorrect
Wrong addresses
Collection note missing etc etc.

Up selling to the customer - retail salesman within

On site - the captured customer
What can you sell to the customer
Training for the up-sell and who should sell it

Marketing

Are you doing enough?
How to target new business
Customer retention - it starts with you!

Buying

Are you getting the best deal? - Tendering for new discounts

Courtesy car usage

Repair cycle time
Are you getting the best deal out there?
Could a third party handle courtesy cars better?

Paint Dept

Oven cycles
Effective oven usage
Wet materials usage and wastage

Dry Goods

Utilisation and Wastage
- Type Suppliers - Mirka 3M
- Impressed stock
- Who takes ownership

Custom Microsoft Excel Spreadsheets and Reports

Tracking or Recording
Custom Microsoft Word Documents

Auditing and an Audit trail - Bespoke Auditing - to your requirements or our recommendations

Monthly
Bi-Monthly
Quarterly

Six Monthly
Annual